General terms of use
The following general terms of use (GTU) are describing the terms and conditions in which, on one hand, CYMA FORMA SARL (CYMA FORMA) provides its users with the CYMA FORMA website (the Website) and the services attached to it, and on the other hand, the means by which the user accesses the site and uses its services. Orders placed on the website by the users are submitted to general terms and conditions of sale, which can be read below.
By browsing and use the CYMA FORMA website at the following adress: www.cymaforma.com, you are agreeing to comply with and be bound by the general terms of use of the website.
Intellectual property
All content, design and structure of the Website are protected by intellectual property rights owned by CYMA FORMA or its partners. Any representation and/or reproduction and/or partial or total use of all or part of the Website or its elements, by any means whatsoever without prior written permission of CYMA FORMA is strictly prohibited. 'CYMA FORMA' and 'ALT' are registered trademarks of CYMA FORMA and/or its shareholders. Any representation and/or reproduction and/or partial or total use of these trademarks, of any kind, is prohibited.
Hyperlinks
This site may contain links to other sites on the Internet. By clicking these links, you will leave the Website. No prior authorization or request for information can be required by CYMA FORMA if any website wants to establish a link to the Website. However, the Website must be displayed in a new browser window. CYMA FORMA reserves the right to request removal of a link that is believed not consistent with the purpose the Website.
Responsability
The information and/or materials on the Website and/or accessible through the Website are coming from sources believed to be reliable. However, these information and/or documents may contain technical inaccuracies and typographical errors. CYMA FORMA reserves the right to correct them as soon as they are brought to its attention. The information and/or materials on the Website are subject to change at any time, and may be updated. In particular, they may have been updated between the time they have been uploaded and when the user's knowledge. The use of information and/or documents available on the Website is under the sole and entire responsibility of the user, who assumes all consequences without CYMA FORMA can be sought as such, and without appeal against it. CYMA FORMA can in no event be held responsible for any damage of any kind arising out of the interpretation or the use of information and/or documents available on the Website.
Access to the site
CYMA FORMA strives to provide access to the Website 7 days a week and 24 hours a day, except in case of force majeure or of an event beyond the control of CYMA FORMA and subject to any breakdowns and maintenance operations necessary for the proper operation of the Website and its services.
Therefore, CYMA FORMA can not guarantee availability of the Website and/or services, transmission reliability and performance in terms of response time or quality. No technical assistance will be provided to the user either by electronic or telephonic means. The liability of the publisher is not engaged in an inability to access the Website and/or the services.
Furthermore, CYMA FORMA may have to discontinue the Website or any of the Services at any time without notice, all without entitlement to compensation. The user acknowledges and agrees that CYMA FORMA is not liable for interruptions and the consequences that may result to the user or any third party.
General Terms of Use modification
CYMA FORMA reserves the right to modify at any time and without notice, the General Terms of Use to adapt to changes in the Website and/or its operation.
Internet usage rules
The user agrees to the characteristics and limitations of the Internet, especially recognizes that:
CYMA FORMA assumes no liability for services accessed through the Internet and has no control of any form whatsoever about the nature and characteristics of any data transferred via its server center.
The user acknowledges that the data circulating on the Internet are not protected especially against possible diversions. The presence of CYMA FORMA logo establishes a rebuttable presumption of validity. The disclosure of any information deemed by the user sensitive or confidential is done at their own risk.
The user is solely responsible for the use of the data he consults, questions and transfers on the Internet.
Law and Contact
In case of dispute, and failing amicable settlement between the user and CYMA FORMA, exclusive jurisdiction is given to the competent courts of Paris, despite multiple defendants or warranty.
For any question concerning these General Terms of Use of the Website, you may send a letter to CYMA FORMA at the following address:
CYMA FORMA SARL, 11 rue Eugene Sue, 75018 Paris, FRANCE.
Refund policy
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at contact@cymaforma.com.
Due to being a small independent business, customers are responsible for return shipping charges for unwanted items.
Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at contact@cymaforma.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at contact@cymaforma.com.
General terms of sale
These General Terms of Sale (GTS) are concluded between the company CYMA FORMA SARL, Private Limited Liability Company with a capital of 30.480 euros, registered with the Trade and Companies under number 948 827 233 RCS PARIS, whose number EU VAT FR 27948827233, whose registered office is located at cyma forma SARL, 11 rue Eugene Sue, 75018 Paris, France (CYMA FORMA) and secondly, by any person or entity (the Purchaser) wishing to make a purchase via website cyma forma (the Website).
Subject:
The GTS are intended to define the contractual relationship between CYMA FORMA and the Purchaser and conditions applicable to all purchases made through the Website, the Purchaser either professional or consumer. The acquisition of a good or service through the Website implies acceptance by the Purchaser of the GTS.
These GTS prevail over any other general or special conditions not specifically approved by CYMA FORMA. CYMA FORMA reserves the right to modify these GTS at any time. The conditions applicable to any order are those in effect on the date of the order placed by the Purchaser.
Products characteristics:
The products offered are those listed in the catalog published on the Website. These products are offered within the limits of available stocks. The pictures in the catalog are as accurate as possible but can not ensure a perfect similarity with the product, especially with regard to color.
Price:
The prices listed on the Website are final prices in euros; any rate change will be reflected in the price of products or services. CYMA FORMA reserves the right to change prices at any time, except that the price listed on the Website the day of the order shall be the only one applicable to the Purchaser.
Prices shown on the pages of the Website of the products do not include order processing costs, including the costs of transport and delivery. The total price of an order, including this order processing fees, will be indicated on the order confirmation page before payment. Order processing costs may vary depending on the area of delivery specified by the Purchaser.
Process controls:
The Purchaser, who wishes to buy a product or service on the Website should: complete the identification sheet on which it will provide all the required information, fill out the online order by indicating the references of the products and/or selected services, validate the order after checking its contents, as well as information on billing and delivery provided, choose a payment method and confirm that it is willing to pay the order, and make payment as provided. Confirmation and payment of the order implies acceptance of the GTS, the recognition of having perfect knowledge of it, and waiver of its own conditions of purchase or other conditions. All the recorded supplied data confirmed valid will constitute proof of the transaction. Confirmation worth signing and acceptance of transactions. CYMA FORMA will email confirmation of the recorded order.
Terms of payment on the Website:
The price is due at the order. Payments on the Website are made through the payment module of PAYPAL society, by credit card or through Paypal Purchaser account.
Invoicing:
CYMA FORMA provides an invoice in the package delivered to the Purchaser. It is established according to the rates prevailing at the date of the placement of the order. cyma forma assumes no responsibility for data-input error.
Right of withdrawal:
The Purchaser has a right of withdrawal exercisable within 14 days from the date of delivery of the order, or such other period lasting longer under applicable law. If the Purchaser wishes to exercise its right of withdrawal, please sea “refund policy above”.
If the Purchaser chooses to exercise his right of withdrawal, he will return the product or products within 14 days of the date on which he notified to CYMA FORMA his willingness to recant, or other period lasting more than foreseen by the law. The Purchaser bears the cost of returning the products to CYMA FORMA. Returns must be made to the address specified in the in the "Returns" section below.
CYMA FORMA guarantees repayment of returned goods provided that the products are returned in the same condition as when the Purchaser received them. Products must therefore not be damaged and all items must be returned. The refund will be the amount equivalent to the price of the order, including standard delivery charges but excluding the costs of returning the products incurred by the Purchaser. If the Purchaser chooses to keep certain products and to partially cancel the order, the standards shipping fee will not be refunded.
Guarantee:
All products supplied by CYMA FORMA benefit from the legal guarantee against hidden or equivalent legal warranty defects provided by applicable law and, where applicable, the legal guarantee of non-compliance. If the product received by the Purchaser is defective or non-conforming, the Purchaser must promptly notify CYMA FORMA and return the product to the address listed in the "Returns" section below. According to applicable legal requirements and the diagnosis by CYMA FORMA on the returned product, CYMA FORMA will repair, replace or refund.
These provisions of the GTS do not limit in any way any legal law.
Returns:
All claims, requests for exchange or refund, should be sent to the following address: support[at]cymaforma[dot]com
Requests for the exercise by the Purchaser of the withdrawal right described in "Right of withdrawal" above may also be transmitted to CYMA FORMA by e-mail at the following address: support[at]cymaforma[dot]com
Responsibility of CYMA FORMA:
Nothing in the GTS shall exclude or limit the liability of CYMA FORMA in relation to any matter for which it would be illegal for CYMA FORMA to limit or exclude liability.
CYMA FORMA, in the process of sale on the Website, is bound only by an obligation of means. His liability can not be held liable for damages resulting from the use of the Internet such as data loss, hacking, viruses, break service, or other unintended problems.
As part of the sales contract with the Purchaser framed by GTS, CYMA FORMA shall not be liable for indirect damage suffered by the Purchaser, such as, for example, damages for loss of profits or opportunities . Furthermore, CYMA FORMA can not be held liable for failure to deliver the goods or to satisfy any of its obligations under the Terms where such failure is due to an event reasonably beyond CYMA FORMA control, including, but without this limitation, in the event of fire, flood, storm, riot, strike, civil unrest, war, nuclear accident or terrorist activity.
The total liability of CYMA FORMA to the Purchaser in respect of any loss or damage arising in connection with this contract shall be limited to the total price of the order of the Purchaser.
Intellectual property:
The general structure of the Website www.cymaforma.com, as well as text, graphics, images, sounds and videos hosted on it, are protected by intellectual property rights which society CYMA FORMA or its partners own.
Any representation and/or reproduction and/or partial or total use of this site or its components, by any means whatsoever without the prior written consent of the company CYMA FORMA is strictly prohibited.
Personal data:
Pursuant to Law No. 78-17 of January 6th 1978 relating to data, files and liberties, the name information of Purchasers may be subject to automated processing. CYMA FORMA reserves the right to collect information on purchasers including using cookies, and, if desired, to transmit to business partners collected information.
Purchasers may object to the disclosure of their details by notifying CYMA FORMA. Similarly, users have the right to access and correct all data concerning them, according to the law of January 6th, 1978.
Severability:
The invalidity or unenforceability of any of the GTS clauses will not affect the application or validity of the other provisions of the GTS. This clause will be replaced with the closest possible arrangement.
Archiving / Proof:
The registers of CYMA FORMA will be considered by the parties as proof of communications, orders, payments and transactions between the parties.
Dispute resolution and applicable law:
The GTS are subject to French law. In case of dispute, and failing amicable solution between the Purchaser and CYMA FORMA, exclusive jurisdiction is given to the competent courts of Paris, despite multiple defendants or warranty.
Legal notice
Editor
The website www.cymaforma.com is edited by CYMA FORMA, Limited Liability Corporation with a capital of 30480 euros, registered under number 948 827 233 RCS PARIS, whose VAT number FR27948827233, and whose registered head office is located at 11 rue Eugene Sue 75018 Paris FRANCE. Email: contact [at] cymaforma [dot] com
Hosting service provider
The Website www.cymaforma.com is hosted by Squarespace Ireland Ltd, whose registered head office is located at Le Pole House, Ship Street Great, Dublin 8, Ireland, registered under number 527641 / VAT # 3041081MH, phone number : +35319058597, contact https://www.squarespace.com/contact
Intellectual property
The general structure of the Website www.cymaforma.com, as well as text, graphics, images, sounds and videos hosted on it, are protected by intellectual property rights which CYMA FORMA or its partners own. Any representation and/or reproduction and/or partial or total use of this site or its components, by any means whatsoever without the prior written consent of the company CYMA FORMA is strictly prohibited. 'CYMA FORMA' and ‘ALT‘ are registered trademarks of CYMA FORMA and/or its shareholders. Any representation and/or reproduction and/or partial or total use of these trademarks, of any kind, is prohibited.
Data Protection Act
Pursuant to Law No. 78-17 of January 6th 1978 relating to data, files and liberties, the processing implemented by the company CYMA FORMA related to the operation of the Website www.cymaforma.com have been subjected preliminary formalities with the National Commission for Computing and Liberties (CNIL).
In accordance with Articles 39 and following of the Act, any person may obtain and, if necessary, correct or delete information about it, with proof of identity and writing a letter to CYMA FORMA at the following address: CYMA FORMA, 11 rue Eugene Sue, 75018 Paris, FRANCE